Here are a few answers to questions we get a lot! Have a quick check to see if your answer is here, and if it is not, scroll down and send us a message!
This depends entirely on where you live. All of our stuff ships from the USA, so expect around…
- 7-10 days if you are in the USA
- 14-20 for Europe
- 28ish days worldwide
If you have not received your package after 28 days from placing your order, please get in touch. Our mail-squirrels are pretty reliable, but every now and then one gets distracted and a parcel gets buried.
Scroll down and ping us a message with that fancy form below!
We do! If you can receive mail, we can probably ship to you. If you have a zany address, like you live in a cave or something, send us a message and we can do our best to help!
If you have something wrong with your order, send us a message and we will do everything we can to make it right –
Very occasionally, one of our products might not be up to the standard you deserve, and if that is the case, we’ll do everything we can to resolve the issue.
We aren’t currently able to offer returns for reasons such as a changed mind or incorrect size, as we simply aren’t big enough to handle all that. Please take your time to ensure you order the correct size!
You’re welcome to use our site as a guest. We don’t need you to sign up or swear your allegiance to buy with us – Simply fill your basket with the stuff you like and pay through Paypal.
We’re hoping by now you’ve got this internet thing figured out, but just incase you don’t…
Go to the product pages you like, pick a size and add it to your basket.
Once you have everything in the basket you want, click ‘Checkout’ from your basket page.
Follow the checkout instructions, pay via Paypal
You’ll get an order confirmation email.
Wait a bit…
Get a package in the post with cool stuff in!
If you have a coupon code, use it. We’re pretty chill about giving you discounts, so if you find some crazy loophole to get 100% off, we might even honor your order for being a smart cookie.
We haven’t got an official method for this, but you have about 24 hours from placing your order for us to change or cancel it. Please message us immediately upon realising you need us to change something, and we will do our best to help you.
We don’t collect your credit card or payment data as it’s all run through PayPal – one of the most trusted payment methods on the internet.
All our payments go through PayPal, and they accept pretty much any credit card, debit card or pokemon card. You don’t need an account to pay with PayPal, you can just checkout as a guest!